Frequently Asked Questions
Everything you need to know about curating your modern home.
How do you select the products featured in the store?
Every item we sell is reviewed and approved by MoMA’s curatorial department to ensure it meets our rigorous standards for design excellence, innovation, and functional integrity.
What is your return policy for home furniture and lighting?
We accept returns within 90 days of purchase for most items in their original packaging. Please note that a 20% restocking fee may apply to large furniture items and white-glove deliveries.
Do MoMA members receive a discount?
Yes, MoMA members enjoy a 10% discount on their purchases, along with periodic 'Member Double Discount' events where savings increase to 20%.
Do you offer international shipping for fragile design objects?
We ship to over 80 countries worldwide. Fragile items are custom-packed using museum-grade materials to ensure they arrive at your home in perfect condition.
Are your products exclusive to the MoMA Design Store?
While we carry many widely available design classics, we also offer a significant collection of 'MoMA Exclusives'—products that are only available through our physical and online stores.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also view your order status by logging into your account on our website.